FAQs

Delivery times depend on the delivery method chosen and your country of residence.

Indeed if you live in France there are 2 possible delivery methods:

- Home delivery in 48 hours (Colissimo)

Or

- Delivery to a relay point within 5 working days (Mondial Relay/Shop2Shop by chronopost/relais colis)

For information, delivery is free in France from 50€ of purchase.

Regarding other European countries, you also have the option of being delivered to your home within 48 hours (Colissimo) or to a Mondial Relay pick-up point (within 5 working days).

Finally for American countries (United States/Canada...) there is only home delivery within 48 hours (Colissimo).

Once you have chosen your products and made the payment, we will proceed to pack your package in order to ship it as quickly as possible.

Each product ordered is put separately in a small plastic package. Everything is put in a black cardboard box filled with raffia paper in order to protect the products well. Finally, we put the box in a bubble envelope.

Careful packaging is essential for us so that each package arrives in good condition and that it is not lost during delivery.

No, Mybrickarmy is not associated with the LEGO® Group. LEGO® is a trademark of the LEGO® group of companies which does not sponsor, authorize or endorse this site.

However, the products we sell are of excellent quality and fully compatible with the LEGO® brand.

Our policy lasts 5 days. If more than 5 days have passed since your purchase, unfortunately we cannot offer refunds or exchanges. To be eligible for a return, your item must be unused and in the condition you received it. It must also be in its original packaging.

Once your return has been received and inspected, we will email you to let you know that we have received the returned item.

If approved, your refund will then be processed and your original credit card or payment method will be automatically credited within a few days.

To return your product, you must send it to the following postal address: 154 Rue Armand Silvestre, COURBEVOIE, Ile-De-France, 92400, France.

For more details : https://mybrickarmy.myshopify.com/pages/politique-de-remboursement

Yes, indeed if one of our products is out of stock, it will be delivered as soon as possible, it can take ten days.